Faq

Frankmans offers an affiliate program that allows individuals and businesses to earn commissions by promoting our products. Once approved, affiliates receive a unique referral link and earn a percentage on every successful purchase made through that link. It’s a great way to earn while recommending quality hardware products you trust.

Customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a refund or exchange within a specified period, provided the item is unused, in its original condition, and accompanied by a receipt. Certain items such as custom orders or electrical components may have specific conditions. Please contact our support team for guidance.

Frankmans operates physical stores where customers can view products, get expert advice, and make purchases in person. Our offline stores stock a wide range of hardware, building materials, tools, and accessories. Store locations, operating hours, and directions are available on our website.

Once your order is placed, you will receive a confirmation message or email with your order details. Our team processes orders promptly, and you will be notified when your order is ready for delivery or pickup. For any changes or inquiries, you can contact our customer support team with your order number.

Frankmans supplies genuine and high-quality products. Many items come with a manufacturer’s warranty that covers defects in materials or workmanship. Warranty duration and terms vary by product. Please retain your receipt and warranty documentation for any claims.

We work with trusted manufacturers, suppliers, and brands in the hardware and construction industry to ensure quality and reliability. Our partnerships allow us to offer durable products, competitive prices, and consistent availability for our customers.

Frankmans is a reliable hardware store dedicated to providing quality building materials, tools, and home improvement solutions. We serve contractors, businesses, and individuals with a commitment to excellent customer service, fair pricing, and dependable products.

After your order has been processed, you can track its status using the tracking details provided via email or SMS. This allows you to monitor progress from processing to delivery. If you need assistance, our support team is always ready to help.